Betterclean Franchise

The Approved Franchise Association are holding their First Annual Awards Ceremony, which will be celebrating the incredible achievements made by the franchising community in the UK as a whole. We are thrilled that the AFA have announced that Betterclean Services are a 2019 finalist for ‘Best Franchise Support’ as we believe in ensuring we are a supportive Franchisor. We offer ongoing support to our Franchisees in territory and out of territory. Franchise Owners are provided with employment law, health and safety, tender and marketing support, we also arrange regular network days which bring all the Franchise Owners together around a table to discuss new ideas or to deliver training.   We are delighted to be recognised for the support we offer our Franchisees and we will find out our placement at the AFA Awards on Thursday 19 th September.

After completing a detailed tender process, Betterclean have beaten off the competition to secure a contract with LiveWest for their new offices covering 17,000sqft in Cornwall. “We are delighted to have been awarded the contract for the cleaning of the LiveWest offices at Tolvaddon. It was very much a team effort and is a significant step in the plan to increase our presence in Cornwall.” - Dornford Roberts, Director of Betterclean Services Plymouth & Cornwall LiveWest provides over 36, 000 homes to over 70, 000 people throughout the south west from Gloucester to the Isles of Scilly. LiveWest has plans to build 16, 000 homes in the area over the next 10 years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products creating choice and flexibility. As well as developing new homes LiveWest continues to invest in existing properties and communities. ...

"I became a Betterclean franchisee in November 2016, when I bought the Exeter and Taunton territory as a going concern.  Over the past 2 years, I have doubled the revenue and far exceeded the growth and income targets I had set myself.  Betterclean provides franchisees with robust operating systems and procedures, that have allowed me to focus my energies on building a staff team that I am proud of, on developing strong client relationships, and on delivering a service that differentiates Betterclean from other cleaning providers.  The support I have received from Head Office has been invaluable, in terms of advice on operational delivery, HR matters and business development, all of which have facilitated steady business growth.  That, combined with a friendly network of fellow franchisees, has meant that I have never felt alone when encountering challenges along the way.  Being able to work from home has given me personal flexibility, and kept my operating cost...

June 1, 2017 The latest Betterclean Services franchisee conference has introduced a host of new initiatives, continuing the brand’s exceptional development over the last 12 months. The second Network Day of the year, which took place in May in Birmingham, introduced extended training for the management teams of franchise owners, new HR support and a range of new products to deliver better results for clients and keep the network ahead of the competition. An updated version of Bliss, the company’s bespoke business management system, is also being rolled out to the network. It further enhances the automation of business functions and processes to streamline operations for each franchise owner. That will shortly be joined by a custom-built app for cleaning staff that will highlight job details and client requests before they arrive onsite. It’s being developed with direct input from franchise owners to ensure optimal performance and efficiency. ...

May 5, 2017 Caroline Spiller was the co-owner of one of the south-west’s leading visitor attractions, so a move into commercial cleaning for her new business venture may not have been an obvious next step. But she saw it as a natural extension of the customer service principles that have guided her entire career – and which have already seen her win a contract with the Exeter Chiefs rugby club. After steering Otterton Mill to a host of accolades over eight years alongside her husband Simon, Caroline took over the Betterclean Services Taunton and Exeter franchise in late 2016. “It might seem an unusual move from hospitality and retail to cleaning,” she said. “However, my whole career has been spent in the service industry, previously with airlines, government and education. What drives me is the delivery of excellent service, whatever the sector. And that is at the heart of the Betterclean business model.” Those shared values have quickly reaped rewards...

April 21, 2017 Betterclean Services, the director-level commercial cleaning franchise, has been upgraded to Associate Membership of the British Franchise Association (bfa) in recognition of its sustained development and success. Associate Members have proven their franchising credentials; the bfa states that for such companies, “there will be evidence of its ability to establish a solid network” and that “the franchisor will be investing in support and development”. Fewer than 100 franchises currently hold the accreditation from the UK’s guardian body of franchising standards. Betterclean underwent a rigorous process to achieve the elevated status, including examinations of its financial stability, franchisee performance and the business support provided by head office. An anonymous survey of franchise owners was also conducted, which confirmed their satisfaction in the Betterclean network. Dan van Kuyk, managing director, said: “This is welcome acknow...

February 28, 2017 Some cleaning franchises tell you they’ll ‘guarantee income’ – what they don’t say is that you’ll pay for the privilege. Practices such as paying for a contract (effectively buying a job, not developing a business), the use of small print on such deals and the actual profitability of contracts arranged by someone else can all make an attractive offer quickly turn into an ugly reality. That’s why our model is clear: franchise owners own their contracts, not head office, and negotiate directly on the terms they agree to. What we will do is provide national account customers too, meaning you win on both sides of the equation. While the prospect of guaranteed income offered by some franchisors in the commercial cleaning marketplace can be enticing, it’s vital to consider the conditions that such claims may impose. Some of these include: Accounts offered vs accounts received There may be a difference between the accounts the franchisor p...