February 8, 2017 Trade magazine Build has named Betterclean Services as the winner of its Best Commercial Cleaning Company accolade in the Facilities Management Awards 2016. Dedicated to “recognising those hidden heroes within facilities management for their excellence and dedication to their profession”, the annual awards showcase businesses providing the highest quality services to commercial clients in a range of categories from construction to property management. Dan van Kuyk, the founder and managing director of Betterclean Services, said: “What’s especially pleasing about this award is that it involved a comprehensive examination of our business practices. We were required to submit evidence of our methodology, the audits we carry out into our operations to ensure the highest service levels, and direct customer feedback. “I’m delighted that the judging panel were impressed by our unrelenting focus on quality. The award is recognition for the exc...
"I became a
Betterclean franchisee in November 2016, when I bought the Exeter and Taunton
territory as a going concern. Over the past 2 years, I have doubled the
revenue and far exceeded the growth and income targets I had set myself.
Betterclean provides franchisees with robust operating systems and
procedures, that have allowed me to focus my energies on building a staff team
that I am proud of, on developing strong client relationships, and on
delivering a service that differentiates Betterclean from other cleaning
providers. The support I have received from Head Office has been
invaluable, in terms of advice on operational delivery, HR matters and business
development, all of which have facilitated steady business growth. That,
combined with a friendly network of fellow franchisees, has meant that I have
never felt alone when encountering challenges along the way. Being able
to work from home has given me personal flexibility, and kept my operating
costs low while the business grows. In addition, the online management
system, BLISS, enables me to run my business on-the-go, and means that I have a
healthy work-life balance, unlike previous businesses I have run. The low
management service fee has been critical in contributing to a sustainable
profit margin in a very competitive industry. Finally, I would say that
the Betterclean model provides a strong operational framework on which
franchisees can build their business in line with their own strengths,
interests and personal goals."
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