Posts

The Network are back together again

Image
 The network were delighted to get back together again for the annual Betterclean Franchise conference and awards evening. The conference was filled with information and upcoming plans for this year, guest speakers, and a fun escape room challenge in the afternoon. At Betterclean Services Franchising we believe its important to recognise our franchise owners strengths, quality of service, and outstanding business results with our annual awards evening. Our award winning Franchise Owners

Exeter cleaning boss sweeps up national award by treating staff decently

Image
  Treating staff decently and paying them higher wages has helped Exeter cleaning company boss, Caroline Spiller , build a million-pound business – and win a major industry award. The owner of Betterclean Services Exeter & Taunton has won a Great British Franchisee Award – the highest honour in the world of franchising – for an approach to business that ’ s making her clients and cleaners far happier than the industry norm. “ Ever since I took on the Betterclean franchise, I've been working to address the issues of low pay and poor working conditions that typify the sector,” says Caroline.   “ Cleaners make up about 5% of the UK workforce, and many employers have historically taken advantage of them, often leaving cleaners in a poverty trap.”  “ I ’ m determined to buck this trend and want to demonstrate to other cleaning providers that treating staff well is now an important facet of business success.” “ From my second year of trading, our cleane...

Betterclean Service Franchising celebrated in annual esteemed league table

Image
Betterclean Services is celebrating after being named as one of the UK’s top franchise opportunities. From hundreds of entries across every sector, Betterclean has been ranked 85 th overall in the prestigious Elite Franchise Top 100 (EF100) – a title it will hold for the duration of 2023. The EF100, established in 2017 in association with HSBC, is the franchising list to watch . It recognises the sector’s brightest businesses and ranks them according to a broad range of criteria; from their financial performance and heritage to their contribution to the community and the way they embrace innovation. The franchise industry contributes over £17billion to the UK economy and more than 700,000 people are employed in franchising across the country. Despite a difficult and ever-changing economic climate, the last 12 months has seen franchise brands like Betteclean Services survive and thrive thanks to their robust infrastructure and proven business models. “We feel that Betterclean Serv...

I would highly recommend the Betterclean franchise

Image
 In depth training at the start of the programme set me and my father on a firm foundation. Both the 5 days initial training and the 2 days supervisor training were invaluable in terms of building business knowledge and the confidence to fulfil our vision for the business. There is also ongoing support from the franchise team and their external specialised partners.  This type of support gives you peace of mind. Currently in the brand awareness stage, my father and I are well placed to conquer Derby and make a success of our new Betterclean franchise. We won our first contract within 3 weeks of marketing. We have many potential prospects waiting to sign with Derby Betterclean services. Becoming Betterclean franchisees is fulfilling our dream of owning our own business. The key to success is hard work and dedication to achieve and, following the business model process from the beginning. I would highly recommend the Betterclean franchise – it’s working for me. Always remember t...

Father and Daughter team found the Betterclean Services Franchise was the perfect fit!

Image
“I had always wanted to start my own business and the Betterclean Franchise provided me with the opportunity to realise my dream.” When Moses Dhliwayo discovered that the Betterclean franchise could allow him to become his own boss, to go from employee to employer, he could only see his life change for the better.   Living in Stenson Fields, Moses will be operating his business with his daughter Marjorie. They will be operating in the Derby territory covering Derby, Sutton-in-Ashfield, Alfreton, Holloway, Heanor, Ashbourne and surrounding locations. “I came to the UK in 2004 to further my studies and I currently work as a Project Deployment Manager with Royal Mail. During my spare time I work as a voluntary scrutiny team member for a local housing association. I enjoy networking with professionals within and outside my organisation, without forgetting spending quality time with my family. I am married with 4 children and 5 grandchildren. Before coming to the UK, I worked as a Tra...

Legal eagles’ judgement vindicated as they swap courtrooms for commercial cleaning

Image
Solicitors and barristers are famous for cleaning up financially – but how many, like Jane and Dornford Roberts, are just as likely to be cleaning up with a mop and bucket? The couple, joint owners of a Betterclean franchise covering a huge area from Dawlish in Devon to Penzance in Cornwall, have just won the most prestigious accolade in the franchising world: a Great British Franchisee Award from whichfranchise.com. Quite how barrister Jane and solicitor Dornford ended up as cleaners has raised eyebrows among their former colleagues in the legal profession, but their £1million-a-year turnover and the 100 staff they employ suggest they made the right decision. That success, and their attitude towards their staff and clients, is what secured them the prestigious award and secured their place among the franchise world’s elite. “The main challenge we faced was moving from the specialist, solution-based, one-case-at- a-time approach required during our legal careers to the multi-la...

Triple Digit Growth in Exeter & Taunton Franchise

Image
Since the end of “Furlough” in 2021, Betterclean Services Exeter & Taunton has grown revenues well over 100% in the space of nine months, bringing them close to a £1M turnover.  Caroline Spiller, Managing Director, expects this growth rate to continue and attributes it almost entirely to treating staff really well.   “I’ve always been very proud of the high quality of our cleaning services, which has resulted in very high client retention rates and growth through word of mouth” said Caroline.  “Like many service providers, our business was almost brought to a halt when the COVID pandemic first hit and, if it hadn’t been for the Furlough scheme, we may not have survived.  Coming out of the pandemic, we decided we needed to grow faster to achieve a scale that would help us survive future economic shocks.  We realised we needed to do this by focusing on the source of our p...

Betterclean Services Manchester raising money for local charities again this month!

Image
  Saira the franchise owner at Betterclean Services Manchester has been busy again with her charity events, continuously helping local charities with a ladies networking group which she attends.  “We have been taking part in local fundraising for a few years now. I feel this is our way to pay  back and support the community.” This month they have taken part in charity golfing tournament raising money for Bury Hospice, their local hospice for terminally ill patients. As well as sponsoring a hole, they had a name the bear raffle and an auction of some amazing prices. Saira and her team were delighted to have raised a whopping £947 for Bury Hospice! Saira Poonawala, Franchise Owner of Betterclean Services Manchester since 2014.  

Betterclean Services Manchester continues to help raise money for local charities!

Image
  Saira the franchise owner at Betterclean Services Manchester has been busy with charity events. Continuously helping local charities with a ladies networking group which she attends, The Best of Bury Brunch, a group of women with businesses challenging themselves to see who can raise the most money. “We have been taking part in local fundraising for a few years now. I feel this is our way to pay back and support the community. We do get a lot of support from our local companies and Bury Hospice (as well as other local charities). Over the last few years, we have done things like abseil from Peel Tower which is 128 feet high and occupies a prominent position on Holcombe Hill which is 1,100 feet above sea level.” “Recently we had a more fun filled and down to earth event which was a lady’s lunch. The ladies had an amazing time and won lots of prizes. We had an auction where local businesses had donated some wonderful services and prizes for this. From the ladies lunch alone we ...

The Franchise Network has come together again!

Image
  The beginning of May was a busy time for the senior franchise management team as we embarked on our UK tour to hold Regional Network Days for our franchise owners. At Betterclean Services we place a high importance on the involvement of and input from all franchisees and believe that the combined knowledge of the people in the network is one of the key ingredients in the ongoing success of the brand. This is why we ensure there are regular network days and franchisee events included in the calendar. Over the three days we met with regional groups of franchise owners and discussed a number of topics in an informal manner. These included developments from Head Office, new operational and marketing initiatives, what was working well in their region and any challenges they were currently facing. The days were full of energy and very productive with everyone taking part and providing excellent input into discussions. It is an excellent opportunity for the franchise management te...

Betterclean Service York saves the jobs of Fulford School Cleaners!

Image
  Fulford School cleaners in York were looking at an uncertain future with their jobs, due to the facilities management company who employed the cleaners filed for administration. Betterclean Services York took on the contract at short notice and all the cleaners’ jobs have been transferred over and are now employed by Betterclean Services York. “Over the last two years we have focused on building a reputation of going the extra mile to help customers and in this case, we’re delighted to step in to save jobs and ensure the school was able to open after Easter.” As well as ensuring the cleaners jobs are safe, they will be paid the real living wage. “I believe by being driven by our values and focusing on staff and customer care, everything else falls into place.”  Rick Jefferson, Franchise Owner of Betterclean Services York, Harrogate and Leeds since March 2020.

We’re Exhibiting at the UK’s Biggest Franchise Show!

Image
 International Franchise Show 2022 We’re exhibiting at this year’s International Franchise Show on the 8th and 9th of April at ExCeL, London! Come and meet us on stand 850 and find out about our unique franchise opportunity. If you haven’t yet registered for a ticket at the event, you can grab your ticket here!  Your FREE ticket gives you access to over 250 franchise opportunities, 60+ insightful seminars and interactive panel debates and workshops.

The Network was back together at the Annual Network Day and Awards Evening 2021!

Image
We are delighted to have the whole network back together again for our annual Network Day and Awards evening.  At Betterclean Services Franchising we believe its important to recognise our franchise owners strengths, quality of service, and outstanding business results with 10 award categories. Including Most Improved Franchise Owner, Best Marketing Campaign and Franchise Owner of the Year! 

We are delighted to announce we are a finalist of the 2021 Best Franchise Awards

Image
They will announce the winners of the Best Franchise Awards 2021 at the end of November!

A strong start for Betterclean Chelsea!

Image
Ayotunde and Anthony joined Betterclean Services in July 2021 and have undertaken the thorough and wide-ranging training that ensures they are well equipped with essential knowledge, facts, and comprehension to maximise the opportunities for their business. They are operating in the Chelsea territory and have had a busy start to their journey with Betterclean.  “The franchise is very well structured and the support that I have received so far has been extremely encouraging, especially from Mike, (Head of Franchising). The training and invaluable support has allowed me to focus on growing the business, but I’ve never felt alone in any part of the journey so far, it’s more like a partnership.”  At Betterclean Services we not only understand that we need to be by your side every step of the way, but more importantly we want to be by your side. Everyone in the franchise support team has the same underlying goal – to help others build the business they want. “In the past few months...

Speculate to Accumulate?

Image
Starting with the positives from today, I have just been reconciling bank accounts and seeing payments of invoices and a healthy profit, finishing the day feeling secure that business is going well, and it has been worth the hard work. The rest of the day was a whirlwind, but that is a combination of the challenges of managing large teams of people, the problems of COVID and other sickness and absence, and our own fault in being successful in winning new contracts. We are excited to have two new schools starting this summer, as well as having just being awarded the contract for a new office facility. To prepare these sites with staff, stock and to complete the admin, will bring us a busy August.   After purchasing a resale, this has put me further along the curve than new franchisees might find themselves, both in terms of customers but also in maturity of my supporting team. I have built my team steadily over the last 18 months adding people with what I thought were the right skil...

We are delighted to welcome Ayotunde and Anthony to the Network, who are operating the Chelsea territory!

Image
Ayotunde and Anthony have undertaken the thorough and wide-ranging training that ensures they are well equipped with essential knowledge, facts and comprehension to maximise the opportunities for their businesses. The all-inclusive programme focuses on understanding the market,  selling  Betterclean services and covers all sales and marketing and administrative systems.

Robust Systems and Processes - The Building Blocks to Success

Image
  Entering an unfamiliar industry sector as a new business owner is a daunting prospect.  There’s a huge amount to learn, and financial pressures can weigh heavy as you rush to build an income.  Thankfully, the Betterclean package provides you with robust tools that enable you to hit the ground running, and focus your energies on winning clients, developing your staff team and delivering great service.   Key to this is BLISS, our bespoke cloud-based system allowing safe storage and management of all information for clients, prospects and staff in one place.  It also holds a detailed library of business documents you’ll need on a daily basis, including all cleaning specifications and new business quotations.  Then there’s Ezitracker, a fantastic real-time tool for electronic logging of employee hours and attendance – it even alerts you to no-shows, and generates payroll data.  On the compliance side, Betterclean provides comprehensive Risk Assessme...

The Network Has Come Together Again!

Image
Our Franchise Owners enjoying our new workshops! #helpingyourbusinessgrow

Industry Accreditations: A Crucial Brand Endorsement

Image
  In our highly competitive sector, we have to work hard to stand out amongst the many other commercial cleaning companies, and it can be tough to get a foot in the door.  A crucial endorsement of our business and brand comes from the industry accreditations held by Betterclean Services.  These immediately tell prospective clients we are a reputable and professional company, that’s worth talking to.  And they are essential tools when bidding for work with many types of sectors, such as education, medical, construction, engineering, and larger organisations.  Betterclean Services Franchising invests considerable time and resources into renewing our accreditations annually, and they include: British Institute of Cleaning Science membership; ISO 9001, 14001 and 45001; Safe Contractor; Practice Index Approved Supplier and SSiP.  As a franchisee, these endorsements are invaluable in allowing my business to compete successfully and win new clients.  They pro...