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Showing posts from December, 2020

Building a Strong Staff Team

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  This has been a testing year for staff, with so much uncertainty.  Throughout, I’ve been impressed by our team’s loyalty and stoicism, as they’ve accepted changes to income, work patterns, self-isolation and the financial implications.  Despite having to furlough half of our employees, all have now returned and continued to provide excellence of service, maintaining client satisfaction.  So, what is a “typical cleaner”?  Fundamentally, we look for a strong work ethic, decency and good values.  Our team is currently 75% female, 75% British plus other nationalities.  Over half have been with us for 2+ years.  Ages range from 33 to 80.  Some are “professional” cleaners, and others work around family commitments.   Betterclean’s approach is to offer fair, accurate pay, full training, ongoing feedback, holiday cover, and support.  Above all, we treat our team with respect, something ignored by many other companies who take advanta...

Find out how Betterclean Services Birmingham have found their first three months of trading.

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 "Our first few months with Betterclean has gone better than expected given the current circumstances we find ourselves in.  We have managed to secure several contracts during the past few months. We were delighted with our first contract which was a Primary school which provides us with 60 hours per week! Followed by 3 x offices, a Warehouse and retail store! We have also started to expand our team and have employed 5 members of staff which are all hard working and reliable. From when we started in late August/beginning of September the growth of the business has been very pleasing to see.  I can see a bright future with Betterclean once the pandemic finishes which will enable us to push our business more once we get more established within Birmingham."  - Liam Godwin, Betterclean Services Birmingham